Smart Caregiver Caregiver Key
The Caregiver Key makes your monitor Tamperproof. When you are using your monitor in "Reset Button Off" mode you will need to hold your caregiver key up to the red dot on the front of your monitor to reset the alarm. The reset button on the front of the monitor will be disabled in this mode. This way, residents will not be able to reset their own alarms.
The Caregiver Key helps caregivers to aid in Fall risk assessment. By assigning the key to one or more caregivers they can log the mobility of a resident ( how often a person at risk for falls is getting up) and determine how high of a fall risk they may be. For example, A patient may get up 6 times a night. Each time he attempts to get up a caregiver is alerted by a fall monitor, pager etc. That caregiver then responds and resets the monitor using their patented caregiver key and logs the response. The patient, on the other hand, may only get up once a night and therefore be considered a lower fall risk resident.
By keeping a running log of residents and their risk assessment, facilities can staff and monitor their residents more effectively and efficiently.
- TamperProof™ Safety Auto-Reset Monitor (TL-2100S)
- Fall Prevention Alert with Pad Life Indicator (Change Pad) Monitor (TL-2100CP)
- Quiet CordLess Fall Prevention Monitor (TL-2100G)
- Anti-Wandering Double Door Bar System (TL-3004R2)
- Anti-Wandering Door Bar System (TL-3005R2)
Extended Product Information:
- Product Ships within 2-6 days
- 1 Year Smart Caregiver Warranty
Rescue Supply Returns Policy
Rescue Supply takes pride in its uncompromising customers' service. We want you to be 100% happy with your purchase and if you’re not, you’re entitled to request a refund. For most products, it’s a full refund.
PLEASE NOTE THAT IN ORDER TO RECEIVE A REFUND:
- The product must be unused, resale-able and in its original package.
- All returns must be approved with RMA number clearly visible on the returned package.
- Products must be returned within 30 days of order date.
- Return tracking information must be provided.
If you wish to request a refund, please email us at firstname.lastname@example.org call us at (800) 239-1797. We can arrange a return authorization within 15 days of the receipt of your product.
Buyer is responsible for all return shipping charges and delivery (outbound) shipping charges will also be deducted from the refund. There is also a minimum 15% restocking fee (of the original order amount, excluding discounts) for all returned items.
Operating hours: Monday – Friday 9 am to 5 pm CST. Note that returns won’t necessarily be sent to our headquarters.
Product pictures and specifications may vary with the actual product from time to time. Unless otherwise stated, it should be assumed that products will require some sort of assembly, which Rescue Supply is not responsible for. Please check with us first before your purchase.
PLEASE NOTE: Each manufacturer's return policies may vary and we ultimately adhere to each manufacturer's return policy (they override ours). It is important to contact us for further clarification first.
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on back order or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at email@example.com
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos firstname.lastname@example.org and we will process an insurance claim on your behalf.
CANCELLATIONS & REFUNDS:
All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
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