Best Price Online + Price Match Guarantee

Best Price Promise

Price Match Guarantee

Find an identical item for less at a qualified U.S. retailer within 24 hours of your purchase, and we’ll refund the difference — guaranteed.

At Rescue Supply, we’re committed to offering the best prices online for mobility and medical equipment. If you find a lower price on an identical item from a qualified U.S. retailer, we’ll match it — guaranteed.

How It Works

Eligible Products: Look for the Price Match Guarantee or Best Price Online badge on select products. Examples include:

  • Enhance Mobility Transformer Scooter
  • BestMove® STA400 Standing Transfer Aid
  • Mangar Handy Pillowlift with Airflo 12 Compressor

Why We Can Offer This: Many of our products follow Minimum Advertised Pricing (MAP) guidelines, ensuring you get the lowest price available online. For non-MAP items, we leverage exclusive manufacturer relationships and volume discounts to pass savings directly to you.

How to Request a Price Match

  1. Make your purchase at Rescue Supply.
  2. If you find a lower price within 24 hours, email us at support@rescuesupply.co.
  3. Include a direct link to the competitor’s product page showing the lower price, including shipping and handling fees.

Terms & Conditions

  • The product must be identical (same model, configuration, and condition).
  • The competitor must be an authorized U.S.-based dealer with a valid commercial address.
  • The item must be in stock and available for immediate shipment.
  • Price match applies only to publicly listed prices on English-language websites.
  • Shipping and delivery method must be comparable (dock-to-dock or lift-gate curbside only).
  • Sales tax is excluded from price match calculations.
  • Used, refurbished, or auctioned items are not eligible.
  • No additional discounts or coupons can be applied to price-matched orders.
  • All claims are subject to verification by Rescue Supply.

Refund Process

Once verified, we’ll refund the difference to your original payment method, adjust your invoice, or issue a refund check — depending on your payment status.

Policy Updates

Rescue Supply reserves the right to modify or discontinue this policy at any time. We also reserve the right to decline price match requests that fall below our wholesale cost or violate manufacturer agreements.

We’re Here To Help

Found a lower price?

Send the competitor’s link to support@rescuesupply.co within 24 hours of your purchase, or call us at (800) 239-1797 (Monday–Friday, 9am–5pm CST) and we’ll verify your price match.

Shipping Information

Standard Ground Shipping

Rescue Supply processes most orders within 24 hours, with items typically shipped from our warehouse within 48 hours using 3-7 business day ground delivery service, unless a different lead time is specified on the product page. Free ground shipping is available exclusively for deliveries within the 48 contiguous United States.

Freight Shipping (Truck Freight)

Heavy items (over 150 lbs), bulk freight, pallet truck items, or custom-fabricated made-to-order products may require extended shipping lead times. Rescue Supply will notify customers as soon as truck freight items are ready for overland shipment within the 48 contiguous United States.

Price Match Guarantee & MAP Policy

Our Price Match Promise

We are committed to offering you the best prices on emergency and safety equipment. If you find a lower advertised price from an authorized dealer on an identical item we carry, we will match that price. Our price match guarantee ensures you always get the best value for your investment in safety and preparedness.

Minimum Advertised Price (MAP) Policy

Many of our products are subject to Minimum Advertised Price (MAP) policies set by manufacturers. This means we cannot advertise prices below the MAP price, but we may be able to offer additional savings at checkout or through special promotions. Contact our customer service team for current pricing on MAP-restricted items.

Price Match Conditions

Price matching applies to identical items from authorized dealers only. The competitor must have the item in stock and available for immediate purchase. Auction sites, marketplace sellers, and unauthorized dealers are excluded. Price matches must be verified before purchase and cannot be applied retroactively.

REQUEST A QUOTE

*Availability varies by location - we'll confirm in your quote if selected.